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Laptop Program Set Up

Setting Up and Configuring Your New Dell Laptop

Please follow these steps upon receipt of your new Dell laptop:

  1. While waiting for your laptop to be delivered, you should purchase Symantec EndPoint Protection AntiVirus and Microsoft Office software. These two software packages are available from the University of Maryland, Baltimore at a significant discount. To purchase Symantec EndPoint Protection AntiVirus and Microsoft Office software, you must order the software online from the Campus Software Office. Payment can be made by credit card. You will also need to sign a software license agreement. If you are a distance-learning student who does not come to campus, the software can be shipped to you for an additional charge. Additional details about the discounted software, including current pricing, can be found on the CITS website.
  2. Verify that your order is complete and correct. If any items are missing or damaged, contact DN-Dell Student Computing (1-866-994-1257) to make them aware of the problem and to arrange for a repair or replacement.
  3. After you have verified that your order is complete and in good condition, you should unpack and setup your laptop by plugging the AC adapter into the laptop and the wall.

Set up Windows 7 (approx. 20 minutes)

  1. Plug in and power on the laptop.
  2. On the initial "Set up windows" screen, click Next.
  3. On the next screen, select a user name (*this will be an administrative account) and computer name (or use the computer name that is automatically created) and click Next.
  4. Create a password for the user account that you just created and enter it twice. You will also be required to enter a password hint to help you remember your password if you forget it at a later time.  Click Next.
  5. Check both boxes to accept the license terms and click Next.
  6. Select Use Recommended Settings when prompted to "Help Protect Your Computer” and click Next.
  7. Set your time zone, date, and time and click Next.
  8. If prompted, select your wireless network and click Next.
  9. Select your network type (Home, Work, or Public) and click Next.

*Refer to the Admin User/Software Installation section below for important information about user accounts.

Install Symantec EndPoint Protection AntiVirus (approx. 10 minutes)

Symantec Endpoint protection AntiVirus is available at a significant discount from the Campus Software Office.

  1. Verify that you have an Internet connection, either wired or wireless (see below to establish a wireless connection)
  2. Insert Symantec AntiVirus (Endpoint Protection) CD
  3. Select Open folder to view files
  4. Double click Setup
  5. If prompted, answer Yes to allow the program to make changes
  6. Select Install Symantec Endpoint Protection Client (third selection)
  7. Click Next
  8. Accept the license agreement and click Next
  9. Select Unmanaged Client and click Next
  10. Select Typical and click Next
  11. Click Install
  12. EndPoint Protection will take several moments to install
  13. LiveUpdate will begin to run soon after the installation is complete
  14. When LiveUpdate finishes, click Finish
  15. Restart your computer

Install Microsoft Office (approx. 15 minutes)

Microsoft Office is available at a significant discount from the Campus Software Office.

  1. Insert the Microsoft Office CD
  2. Select Run SETUP.EXE and click Yes when prompted to allow the program to run
  3. Click the box to accept the license agreement and click Continue
  4. Click Install Now
  5. When installation is complete, click Close
  6. From the Start menu, select All Programs, then Microsoft Office, then open Microsoft Word 2010
  7. When prompted to Help Protect and Improve Microsoft Office, select Use Recommended Settings and click OK.  Then click Yes to allow the program to run
  8. Click on the File tab and select Help from the left column
  9. On the right side of the page, under Product Activation Required, click Change Product Key
  10. Enter the 25-character product key from your DVD and click Continue
  11. Click Install Now
  12. If you see a blue and yellow shield flashing on the task bar, click on it
  13. Select Yes to allow the program to make changes to your computer
  14. Click Close when complete
  15. Close Microsoft Word
  16. Reopen Word and return to the Help screen from step eight above. Verify that Office now shows that it is activated. If not, repeat the activation steps, verifying your product key.

Install Patches and Updates (approx. 60 minutes)

  1. From the Start menu, navigate to Computer and right click. Select Properties from the menu.
  2. On the left, select Windows Update
  3. Click Install Updates
  4. If prompted to accept any license terms, accept them and click Finish
  5. Your updates will download and install
  6. When complete, if prompted, click to restart
  7. Once Windows restarts, return to the Windows Update screen and install any additional important updates that are offered

Install Adobe Reader (approx. 5 minutes)

  1. Navigate to http://www.adobe.com/downloads and click on Get Adobe Reader
  2. Uncheck the box for Free Google Toolbar and click Download Now
  3. Click Run (twice)
  4. Click Yes to allow the program to make changes
  5. Click Finish when the installation is complete

Install Adobe Flash Player (approx. 5 minutes)

  1. Navigate to http://www.adobe.com/downloads and click on Get Adobe Flash Player
  2. Uncheck the box for Google Toolbar, check the box to agree to the terms of service and click Download Now
  3. Click Run (twice)
  4. Click Yes to allow the program to make changes
  5. Click Finish when the installation is complete

Install Adobe Shockwave (approx. 5 minutes)

  1. Navigate to http://www.adobe.com/downloads and click on Get Shockwave Player
  2. Click Agree and Install Now
  3. Click Yes when prompted to allow changes
  4. Uncheck the box to install the Google Toolbar and click Next

Configure Windows Media Player (approx. 5 minutes)

  1. Click Start, All Programs, and select Windows Media Player
  2. Click Recommended Settings and click Finish

Install QuickTime (approx. 5-15 minutes)

  1. Navigate to http://www.quicktime.com and click Free Download
  2. Select whether you wish to install QuickTime only or QuickTime and iTunes. Uncheck the box to be kept up to date and click Download Now

If iTunes was selected:

  1. Click Run
  2. When the download is complete, click Run 
  3. Click Next
  4. Accept the license agreement and click Next
  5. Click Install
  6. Click Yes to allow the program to make changes
  7. Click Yes to allow the program to install
  8. Click Finish when the installation is done
  9. iTunes will open
  10. Close iTunes and Internet Explorer and launch QuickTime
  11. Check the box Do not ask to perform this check again and then click No

If iTunes was not selected:

  1. Click Run
  2. When the download is complete, click Run
  3. Click Next
  4. Click Yes to accept the license agreement
  5. Click Install
  6. Click Yes to allow the program to make changes
  7. Click Yes to allow the program to install
  8. Click Finish when the installation is done
  9. Click No Thanks
  10. Close Internet Explorer and launch QuickTime
  11. Check the box Do not ask to perform this check again and then click No

Install Java (approx. 5 minutes)

  1. Navigate to http://www.java.com
  2. Click Free Java Download
  3. Click Agree and Start Free Download
  4. Click Run
  5. Click Yes to allow changes
  6. Click Install
  7. Uncheck the box to install the Ask Toolbar and click Next
  8. When the installation is complete, click Close

Usage

Admin User/Software Installation

The user account that you created during the initial setup of your computer has administrative rights. That is, you can use that account to install software and additional hardware on the computer. To ensure extra security, you should now create a user account for yourself using the "User Accounts" icon in the Control Panel. This new account should be created as a "Standard User" account type. If you log on using a standard user account for normal daily use, you will help prevent potentially harmful applications (spyware, malware, etc.) from being installed on your laptop. You can log on with the administrator account whenever you need to manually install Microsoft operating system updates or security updates, new applications, etc. To use the administrator account, log out and at the Welcome Screen, select the account and enter the password that you created during the initial setup.

At this time, change the password of the user account that you created during the initial setup. This password should be easily remembered, as you will need it each time you log in. Log in under the account you wish to change.  Once logged in, press Ctrl-Alt-Del, and select Change a password.  When prompted, enter the old password and then your newly selected password twice and click the arrow.  Don’t forget or lose the password!

Connecting to Wireless Network

When you are within range of a wireless network, your laptop will detect it. Double click the wireless network icon in your system tray (lower right corner, near the clock). You will see a list of wireless networks that are available. Select the network that you wish to use and click on Connect. Some networks will require a username and password.  While on the UMB campus, you can use the Eduroam wireless network.  You may need to complete additional configuration steps to use Eduroam.  Instructions can be found on the CITS website.

Note for nursing students at the Universities at Shady Grove: Shady Grove nursing students will need to take their laptop to the Shady Grove Information Technologies office to have it configured for wireless access.

Windows Updates

As part of the initial setup, your computer is configured to automatically check for and, if necessary, install updates from Microsoft for both Windows 7 and Microsoft Office. You can also manually download and install the updates while logged in with an administrative account.

Symantec EndPoint Protection AntiVirus Updates

The Symantec EndPoint Protection AntiVirus software is configured to download and install the latest virus definition updates daily. The update schedule can be modified, and you can also manually update the definitions while logged in with an administrative account. Because your laptop has the Corporate Edition of Symantec EndPoint Protection AntiVirus installed, you do not need to renew an annual subscription to receive definition updates.

Spyware

By using a standard user account for your everyday computing, you should be able to greatly reduce the chance of your laptop becoming infected with spyware. If your computer does become infected, the first step you should take is to run a complete system scan with Symantec AntiVirus. It will detect almost all viruses and most spyware. Other excellent anti-spyware programs are available, including MalwareBytes, Lavasoft Ad-Aware, and Safer Networking Spybot. All three are available for free download from http://www.download.com.

Backing up Your Files

Backing up your files is very important. Under most circumstances, your files are saved by default to your My Documents folder. You will occasionally want to back up these files. Your new laptop comes equipped with a CD/DVD burner and the necessary burning software (Roxio Easy CD Creator). You can archive your files to blank CDs (up to 700MB) or blank DVDs (up to 4.7GB single layer; 8.5GB dual layer). You can also back up to an external hard drive or a flash (thumb) drive. Both drives are available in various storage capacities.

Technical Issues with Your Laptop

If you have any issues with your laptop, please contact Dell Technical Support (1-800-695-8133, option 3). You should have your Service Tag Number (Serial Number) available when you call.

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