School of Nursing IT Resources
Network and Computer Services (NACS)
UMSON faculty and staff that have questions, requests, or issues with UMSON supported desktop and laptop computers and software, UMSON logon and email accounts, or with network connectivity should open a Help Desk ticket by contacting the Help Desk via email at ITHelp@son.umaryland.edu or by phone at 410-706-HELP (410-706-4357).
UMSON students that experience problems with desktop computers in UMSON student labs 255, 430, and 440, the GoPrint pay-for-print system, or have questions regarding wireless connectivity in UMSON should come to the NACS Customer Service Window in room 211 North.
UMSON faculty, staff and students that have questions, requests, or issues with Blackboard, Turning Point, QuestionMark, Webcasts, or class and lecture recording should email the UMSON Learning Technologies department at firstname.lastname@example.org.
Website and Social Media
UMSON faculty, staff, and students that have questions, requests, or issues with the UMSON website or Facebook page should email the UMSON Office of Communications at Webupdates@son.umaryland.edu.
UMSON faculty, staff, and students that have questions, request,s or issues the with Banner, SIMS/Surfs, or Online Registration should email Brian Walls at email@example.com.
Clinical Simulation Labs
UMSON faculty, staff, and students that have questions, issues, or requests with equipment in the Clinical Simulation Labs should call Rachel Onello at 410-706-5974.
Standardized Patient Center (CEEL)
UMSON faculty, staff, or students with questions, requests, or issues with MetiLearningSpace (formerly WebSP) should send an email to firstname.lastname@example.org.
University IT Resources
Assistance and Service Center (ASC Help Desk)
All faculty, staff, and students with questions, requests, or issues with Google Apps for Education email, myUM ID accounts, or other University IT offerings should contact the University Assistance and Service Center by phone at 410-706-HELP (410-706-4357) or by email at Help@umaryland.edu. Additional information about services provided by the University Assistance and Service Center can be found on their Web page http://www.umaryland.edu/cits/services/asc.html.